神州租车问世 汽车.com再添新兵

神州租车问世 汽车。com再添新兵在汽车工业发达国家,租赁汽车是人们出行的重要方式之一。据不完全统计,目前全球共有大型汽车租赁企业5000多家,营业收入逾1000亿美元。在美国,用于汽车租赁的车辆超过500万辆,其中,全球最大的汽车租赁公司Hertz和全美最大的汽车租赁公司Enterprise在美国的租赁车辆都超过了100万辆。
汽车租赁已经成为整个汽车产业中不可或缺的关键链条。美国每年销售的1500万辆汽车中大约有30%被汽车租赁企业消化吸收。仅仅一年里,美国就有大约400万辆汽车从租赁行业淘汰下来,促进了厂商回购和二手车的经营。
与很多人的想象不同,汽车租赁不仅能够带动新车销售,推动二手车经营,而且可以在一定程度上缓解交通拥堵。
但是,由于中国的汽车工业刚刚起步,加上信用机制等其他配套体系的影响,中国的汽车租赁业务还非常落后。目前,中国有超过1.6亿的本本族,有证无车的近三分之二,对汽车的需求有增无减,完全靠私人购车来满足需求,无疑会在环境、城市管理等方面带来很多负面的影响,因此业内人士认为,新兴的汽车租赁业将是整个产业健康发展的最好润滑剂和助推器。中国汽车租赁业的发展方向必然是借鉴发达国际成熟的服务模式,完成规模化、网络化、规范化的全面建设。
神州租车于2007年在全国11城市同步开业,并计划在2008年底前将服务网络覆盖到全国的100个重点城市和旅游地区。神州租车奉行“多快好省”的服务理念,神州租车的服务网点遍布中国境内各主要城市及旅游地区的机场、码头、车站、商业中心区及旅游景区,客户可以在这些网点方便地实现预约、提车、还车等各项服务及其他会员服务;神州租车打破以往传统繁琐的租车模式,采用成熟的国际通行规则,只需客户提供有效的身份证件、驾驶证和信用卡(两证一卡),即可在5分钟内办理租车手续,极大地提高了效率,方便了客户;神州租车所有出租车辆都是购置新车,且车龄都在两年之内,车辆全部配备倒车雷达和GPS导航仪,所有车辆在出租前,神州租车都会进行全面的清洁和安全检测,从而保证车辆始终处于最佳状态;神州租车的价格体系,专为客户的消费回报最大化而考虑,客户以最低的价格即可体验到神州租车最佳的产品、服务和支持,真正物美价廉。此外,神州租车还为客户提供了全国救援、异地还车、GPS导航、儿童座椅、上门送车、代价服务等各项丰富多彩的增值服务。丰富便捷的服务内容、孜孜以求的服务态度,神州租车不仅正为客户的交通出行提供方便,而且正以全新的汽车消费观念改变着人们的工作和生活,推动着中国汽车的广泛应用和新型汽车文化的发展。
附文:
关于北京神州汽车租赁有限公司
北京神州汽车租赁有限公司(China Auto Rental Inc.,简称神州租车)成立于2007年8月,总部位于中国北京,由国际知名企业和风险基金联合投资而成,是联合汽车(中国)有限公司的全资控股子公司。作为中国领先的全国性连锁汽车租赁企业,公司积极引进国际上成功的汽车租赁模式,结合中国客户的消费习惯,为全球的客户提供中国大陆地区的全国连锁汽车租赁服务,以及与之配套的全国救援和其他增值服务。
神州租车秉持以客户为本的专业态度,颠覆繁琐的传统租车模式,为客户提供了全新的租车服务体验。公司遍布在中国境内各主要城市及旅游地区的服务网点,和专业化的24小时客户服务中心,不仅可以随时满足客户的租车服务需求,更将为客户的安全行车保驾护航。
China Auto Rental Inc. (CAR), established in August 2007 and headquartered in Beijing, is a wholly owned subsidiary of United Automobile China Inc., co-invested by internationally renowned enterprises and venture capitals. It is China‘s leading national auto rental brand, providing business and leisure customers home and abroad with full range services in Mainland China, as well as assorted roadside assistance and value-added services.
We are dedicated to our service commitments to all customers, offering individualized and innovative auto rental experiences with service operations in major cities and tourist sites across China. Our 24/7 customer service center serves to satisfy diversified customer needs, as well as to support and ensure their safe driving.
投资商 Investors
联合汽车(中国)有限公司
United Automobile China Inc.
联合汽车(中国)有限公司(简称UAA)成立于2005年3月,是由美国KPCB基金、美国CCAS集团、联想投资等国际上著名的企业和基金联合投资而成,是目前中国最大的汽车俱乐部和最为完善的汽车服务提供商。公司积极引进国际成熟汽车市场的服务模式,通过互联网和呼叫中心等高科技手段,为中国的汽车车主和驾驶员提供全国救援、汽车保险、汽车维修等全方位的汽车服务,以及酒店预订、机票预订和地图提供等一流的商旅服务。
UAA自成立以来,凭借着准确的市场定位、完善的服务和大规模的资金投入,赢得了市场的认可,并得以迅猛发展,公司连续获评2006、2007年度“中国最具投资价值企业50强”。UAA是全球最大的汽车服务提供商之一——美国CCAS公司、中国最大的旅游服务企业——携程旅行网、中国最大的国际标准信用卡发卡行——中国招商银行、以及全国人大“中华环保世纪行”活动执委会的战略合作伙伴单位。
United Automobile China Inc., founded in March 2005, co-invested by Legend Capital, Cross Country Group, KPCB and other renowned international venture capitals, is China‘s largest nationwide automobile club and the best-improved automobile service provider. UAA provides Chinese automobile owners and drivers with a full range of flexible and relevant automobile and travel-related services including emergency roadside assistance, auto insurance, auto repairs and detailing, hotel accommodations, airline tickets, roadmaps, travel guides and other value-added services.
Since its market debut in August 2005, with precise marketing strategies, high-quality services, and large-scale capital input, UAA has become well received and recognized by the general market and been developing rapidly. The company was awarded one of the China Venture 50 consecutively in 2006 and 2007. The company‘s strategic business partners include the largest travel service brand in China – Ctrip.com, China’s largest credit card issuing bank – Merchant‘s Bank, and the China Environmental Protection Committee.
凯鹏华盈
KPCB
KPCB(Kleiner Perkins Caufield & Byers)创建于1972年,是全球最著名的风险投资公司之一,成立35年来,先后投资475家创业企业,包括Google、AOL、亚马逊、网景、康柏电脑、EA和太阳微系统(Sun Microsystems)等国际知名企业,其中已有150多家公司成功上市。
KPCB (Kleiner Perkins Caufield & Byers), one of the best known venture capital funds in the world, since its founding in 1972, has invested in over 475 ventures including Google, AOL, Amazon.com, Netscape, Compaq Computer, Electronic Arts, Sun Microsystems, etc. More than 150 of the firm's portfolio companies have gone public.
美国CCAS公司
Cross Country Automotive Services
CCAS总部位于美国马萨诸塞州波士顿市,是全美最大的客户服务企业之一,更是全球领先的综合汽车服务提供商。CCAS目前全球拥有超过1,800名员工,4大呼叫中心,为超过数百家企业客户(其中包括70%以上的北美汽车厂商),及逾7,500万的客户提供全国救援、汽车保险等汽车服务。
Headquartered in Medford, Massachusetts, Cross Country Automotive Services is a leading provider of integrated vehicle and driver programs in North America. Over 1,800 Cross Country employees serve more than 100 corporate clients and their more than 75 million customers (70% OEM market) each year. Cross Country Automotive Services is a member of The Cross Country Group, one of the largest privately-held providers of customer service programs.
联想投资有限公司
Legend Capital
联想投资(Legend Capital)直属联想控股,是国内最大的风险投资机构,其主要成员均来自联想的高层管理团队,有着丰富的企业运营管理经验,对在中国环境下如何实现企业经营成功有着丰富的实践经验和体会。
Legend Capital, a subsidiary of Legend Holdings Ltd., is the largest venture capital institute in China. Most of the team members are former senior executives of Legend Holdings, they have rich experience of operations, strategic management, and how to bring companies to success under China's circumstances.
服务优势Advantage
多:网点多
神州租车的服务网点遍布中国境内各主要城市及旅游地区的机场、码头、车站、商业中心区及旅游景区,客户可以在这些网点方便地实现预约、提车、换车等各项服务及会员专享服务。
Large service network
Our nationwide service network covers major cities across China, selected locations including airports, harbors, rail stations, commercial zones and popular tourist destinations. Customers can reserve, pick up, return or enjoy any exclusive member services at the nearest site.
快:手续快
神州租车打破了以往传统繁琐的租车模式,采用成熟的国际通行规则,只需客户提供有效的身份证件、驾驶证和信用卡(两证一卡),即可在5分钟内办理租车手续,极大提高了效率,方便了客户。
Fast rental procedures
We take great pride in our high-efficiency and excelling team of customer service agents and onsite staff. Customers are only required to provide valid ID card, driver license and credit card to enjoy our 5-minute rapid rental procedure.
好:车况好
神州租车所有出租车辆的车龄都在两年之内,且全部配备倒车雷达和GPS导航仪。除微型轿车外,其他全部为自动档车辆。所有车辆在出租前,神州租车都会进行全面的清洁和安全检测,并确保油箱处于满油状态,从而保证待租车辆始终处于最佳车况。
High-performance vehicles
None of our rental cars will be used more than 2 years, and all of them are automatic cars (except for mini cars) supporting reserve sensor and GPS navigation…… We keep all vehicles prepared in their best conditions before every rental, to ensure high-performance quality and carefree driving experiences supplied to our customers.
省:价格省
神州租车的价格体系,专为客户的消费回报最大化而考虑,在保证优秀服务品质的前提下,最大限度地为客户让渡价值。客户以最低的消费价格即可体验到神州租车最佳的产品、服务和支持,真正物美价廉。
Cost-saving packages
We are committed to bringing our customers maximum returns and prime service quality, to deliver values customers need most around products, service and support with the lowest prices.
服务介绍Our Services
1、 全国救援 Nationwide Roadside Assistance
2、 汽车保险 Auto insurance coverage
3、 异地还车 Return at different locations
4、 上门接送Pick-up and delivery
5、 GPS导航 GPS navigation
6、 代驾服务 Chauffer service
7、 儿童安全座椅 Children safety seats
8、 备用车更换 Replacement cars
服务平台Service Platform
服务网络
有效分布、统一管理的服务网点是国际成功的汽车租赁企业最有效的服务渠道。神州租车的服务网点遍布在中国境内各主要城市及旅游地区的机场、码头、车站、商业中心区及旅游景区,客户可以在距离自己最近的服务网点实现预订、提车、还车等各项服务。此外,当客户驾车外出遇到困难时,不管身在何处,都可以就近找到服务网点,并获得援助。
欲查询距离您最近的网点,请点击www.rentauto.net ,或拨打神州租车24小时客户服务热线400 616 6666.
Nationwide Service Network
We bring you the well located and managed service network, covering major cities, airports, piers, rail stations, commercial zones and scenery sites of tourist areas. Customers can choose to reserve, pick up, return or enjoy any related services at the nearest service unit. You can always count on the most devoted assistance and support from us no matter where you are.
If you need to locate the nearest site to you, please visit www.rentauto.net, or dial our 24hr service hotline 400 616 6666 for inquiry.
24小时客户服务中心
神州租车的全国24小时客户服务中心坐落于河北廊坊,占地近40亩。该中心采用当今国际上最先进的AVAYA技术构建而成,系统设计容量3800座席,融合了先进的客户关系管理系统,能充分满足客户的各类服务需求。客户通过拨打24小时客户服务热线400 616 6666,可以实现服务查询、服务预订、订单修改、全国救援以及积分查询等各项服务。
24-hour Customer Service Center
Our 24-hour Customer Service Center is located in Langfang, Hebei, on 40 acres of land. The center is equipped with AVAYA technology supporting up to 3,800 agents, fully satisfying our customers‘ various demands. Customers can call in at our 24/7 service hotline 400 616 6666 to consult or reserve services at anytime, from anywhere.
会员Membership
神州租车为客户制定了一套完善的会员体系和积分计划,作为神州租车的会员,不仅可以在租车时享受到更好的折扣价格和更多优惠,还可以参与神州租车的积分累计活动,并可用积分兑换租车服务或其他更多奖品。
Join us for the best developed auto rental service in China. While you experience the customized services, you can also enjoy the most favorable prices. You are also welcome to join in our Rewards Points program and use your points to exchange rental service or gifts.
项目
Program普通会员
Basic银卡会员
Silver金卡会员
Gold
租金优惠
Special Rates普通会员优惠价
Basic Rates银卡会员优惠价
Silver Rates金卡会员优惠价
Gold Rates
赠送里程
Mileage Benefits 30公里/天
30km/day 60公里/天
60km/day 100公里/天
100km/day
年 费
Annual Membership Fee无
Free 99元/年
99yuan/year 380元/年380yuan/year
加入方式
Join Now免费申请
Free application购买或积分累计
Pay or exchange with points购买或积分累计
Pay or exchange with points
UAA服务
UAA Service普通会员服务
Free Basic Membership service VIP会员服务
Free UAA VIP service VIP会员服务
Free UAA VIP service
神州租车不仅是联合汽车俱乐部(UAA)的兄弟企业,更是联合汽车俱乐部(UAA)在全国范围内的战略合作伙伴。联合汽车俱乐部(UAA)作为中国最大的汽车俱乐部和中国最大的汽车服务网络,为中国境内数百万计的会员提供周到完美的汽车服务,是中国广大汽车车主和驾驶员的行车伴侣。
China Auto Rental and United Automobile Association are more than affiliates under the same corporate - United China Auto Inc., they are strategic partners nationwide. UAA, as the largest auto club and auto service network in China, providing millions of members nationwide with best-improved auto-related services, is drivers and motorists‘ travel companion in China.
神州租车的会员一经加入便自动成为联合汽车俱乐部(UAA)的会员,并可享受联合汽车俱乐部(UAA)提供的全方位的汽车服务和商旅服务:
Members of China Auto Rental will earn membership of UAA free of charge, and enjoy the full-range auto and travel services provided by UAA:
1、 汽车保险 Auto Insurance
2、 全国救援 Nationwide Roadside Assistance
3、 维修保养 Auto Repairs and Maintenance
4、 美容装饰 Auto Detailing and Decoration
5、 酒店预订 Hotel Booking
6、 机票预订 Air Tickets Booking
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